We also provide a round-the-clock emergency call-out service - 24 hours a day, 365 days a year.   If something goes wrong unexpectedly, our emergency team will solve the problem quickly and ensure that passenger safety isn't compromised.

This service is available to any lift-owner – whether you’re a contract customer or not. If you’ve got an emergency and you need it resolved fast, just call our 24-hour helpline

0800 526157

Calls are handled via our national response centre in Verwood and dispatched immediately to the nearest field engineer on call.